Patient Journey

What to expect during your visit to Eye Surgery Associates

We advise that you allow at least two hours for your visit; however if specialised tests and/or treatments are required you may be at the clinic for up to three hours. The procedure for your visit is outlined below:

CHECK-IN

New patients will be asked to provide relevant information on a patient file card.  Details include name, date of birth, address, telephone number, next of kin, Medicare and pension/health care numbers and expiry dates, name of their GP and referrer details.  Patients who have been to the clinic previously will need to notify us if they have changed address and may also require a new referral.

ASSESSMENT WITH AN ORTHOPTIST

  • Discussion of reason for the visit: this will better help the orthoptist determine which tests are necessary for an accurate diagnosis and treatment.
  • Medical history: the orthoptist will ask for details regarding your general health, what medications you are currently taking, any allergies to medications you have, if there is a family history of eye disease and if you have had any injuries, treatment or surgery done to your eyes previously.
  • Perform relevant tests: these may include assessing vision, colour vision and a need for glasses, examining pupil function, measuring eye pressure, performing a visual field test and assessment of the visual system.
  • Administration of dilating drops (where relevant): dilating drops expand the pupil, giving the doctor a much better view of the internal structure of the eye.

ASSESSMENT WITH AN OPHTHALMOLOGIST

  • Examine the external surface and internal structures of the eye using a microscope.  Perform other tests deemed necessary.
  • Diagnose and discuss the problems (if possible).  Treatment options will be discussed and then arranged if necessary.
  • Order further tests that may be required which cannot be done at the clinic; for example CT scans and ultrasound of blood vessels in the neck.

CHECK-OUT

  • Pay for the day’s account at the front desk.  Payment on the day is appreciated.
  • Payment can be made with cash, cheque, EFTPOS, Visa, Mastercard and Bankcard.
  • Book another appointment or surgery if necessary.

Following your appointment, a letter will be sent to your referring doctor/optometrist and your general practitioner outlining the tests performed, the diagnosis and any treatment that is required.