Referring Urgent Referrals

When referring a patient urgently to Eye Surgery Associates, please call one of our site locations directly.  Mail or fax may be used for non-urgent referrals.

When you call the rooms, our receptionists will endeavour to book your patient in with an appropriate doctor in the time frame that you specify. If an appointment is not available due to fully booked consulting lists, the receptionist will liaise with an orthoptist or doctor to see if it is possible to overbook a session.

For after-hours urgent Ophthalmic care, please direct your patient to the Royal Victorian Eye and Ear Hospital (RVEEH) Emergency Department. Patients seen urgently at RVEEH can return to Eye Surgery Associates for follow up appointments.

Referring for an urgent retinal service:  Associate Professor Andrew Symons offers an urgent retinal detachment surgical service at St Vincent’s Hospital, Kew.  Please contact our rooms at East Melbourne on 03 9416 0695 or at Malvern 03 9509 4233 if your patient requires access to this urgent service.

CONTACT US for further assistance.

Referral Request

Download an A5 Referral Request (PDF), complete and forward to ESA.

To request referral pads & cards, please complete request form.

Specialists by Location

Review which of our specialists consult at each of our locations:
Click here to review

Coronavirus COVID-19 Update

The health and well being of our patients, doctors and staff during the Coronavirus COVID-19 pandemic is our first priority.

As part of our response to the pandemic, all patient appointments are being screened. If the patient says ‘yes’ to any of the following questions:

  • Do you have any flu-like symptoms or feel unwell?
  • Do you have symptoms of conjunctivitis?
  • Are you awaiting a COVID-19 test result?
  • Have you arrived in Australia within the last 14 days?
  • Are you within 14 days of being exposed to COVID-19 (for example, contact with a confirmed case of COVID-19 or at a Tier 1 exposure site)?
  • Are you awaiting clearance from isolation having been diagnosed with COVID-19?

Our team will assess the urgency of the patient’s condition, and either reschedule the patient appointment or refer the patient to their GP or an assessment centre in a hospital which has an ophthalmology department (DHHS List of Assessment Centres).

Details of our full response to Coronavirus can be read here.

The American Academy of Ophthalmology has identified that the Coronavirus can cause conjunctivitis, which is why the question is on our list. Learn More above Conjunctivitis & Coronavirus

Clinical Queries

If you have any queries relating to clinical matters such as referring a condition to an appropriate doctor or the medical services/equipment we can provide your patient, please ask to speak with an orthoptist who will endeavour to answer your questions. Alternatively you can email your query, and we will get back to you as soon as possible.

Specialised Orthoptist Led Clinics

ESA offers a specialised orthoptist service for new keratoconus patients.  This service aims:

  • To reduce waiting list for a new patient to have a Keratoconus assessment.
  • To identify or triage how quickly patient should be seen by an ophthalmologist.
  • To minimise risk of further progression prior to initial consultation with the ophthalmologist.
  • To educate the patient about keratoconus and risk factors that may worsen their condition.

The orthoptist follows a clinic testing protocol and uses guidelines to ensure appropriate follow up with a Corneal specialist is arranged.  Collecting early baseline data allows for prompt treatment when indicated by detection of progression.

ESA provides a specialised orthoptist service for Cataract pre-operative assessment.

  • An orthoptist spends 45 minutes with the patient to undertake all the investigations required prior to cataract surgery, supported by the Ascan and IOL selection protocol.  A standard assessment includes A scan using the IOL master 700, Corneal topography and OCT.

The assessment aims to:

  • Improve the detection of disorders or diseases which are likely to impact the patients’ cataract surgery outcome.
  • To assist with patient education on Cataract and Cataract surgery, including aims/desired outcomes, and to provide an opportunity for further questions
  • To provide a more thorough initial assessment including appropriate further calculations/analysis of results to reduce the need for patients to return for further testing.