Patients Hub

Patients Feedback

At Eye Surgery Associates, we are committed to providing the highest standard of care — and your feedback helps us continue to improve. Whether it’s a compliment, concern, or suggestion, we value hearing about your experience with the Ophthalmologist, clinical staff, and admin team. Your feedback is important to us.

Please provide your name and contact details so we can follow up if needed. All feedback is reviewed by our Executive Team.
If your submission requires a response, a member of our team will be in touch within 14 business days.

ESA appreciates all compliments, complaints and suggestions regarding the services offered from our premises.

Please write to us or submit your feedback via feedback@eyesurgery.com.au

We will endeavour to respond to your feedback within 14 business days.

If you are dissatisfied with our response, you may contact the Health Complaints Commissioner (HCC).  The HCC responds to complaints about health services and the handling of health information in Victoria.  For further information visit hcc.vic.gov.au or call on 1300 582 113.

Please use the form below to send your feedback.

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Get In Touch

Email Us at info@eyesurgery.com.au